VP - Rural Process Manager II - Relationship/Portfolio Manager

As a remote VP - Rural Process Manager II (Relationship/Portfolio Manager) within the Rural Strategy & Change team you will be involved in changes and strategic decisions that have a direct impact on business development processes and systems. The Process Manager is uniquely positioned to be involved change that directly impacts the Relationship/Portfolio Manager employee experience within Rural North America.

Our Shared Future:

“As a Rural Process Manager, you are uniquely positioned to be highly involved in changes affecting the Rural business, as well as be an advocate for supported roles that are impacted by process and system changes." - VP Rural Process Manager

You and Your Job

As a VP - Rural Process Manager (Relationship/Portfolio Manager), you will be successful by using your subject matter expertise to effectively facilitate changes impacting process and systems utilized for business development activities within the Rural North America business.

The Rural Process Manager is responsible for development, management, testing and evaluation of processes and systems that support business development activities for the Rural North America business. This role will be responsible for providing the subject matter expertise and thought leadership to develop processes that provide a positive and efficient customer and employee experience. This position must translate the needs of clients and customer relationship teams within cross-functional initiatives to enhance the capabilities and offerings for the Rural Business. This person must possess sound understanding of lending, particularly in the rural domain, and supporting services such as treasury management, capital markets products and insurance products. The role will be responsible for partnering across domains to drive rural priorities and be the subject matter expert in the designated process area for initiatives driven by other domains with an impact to the rural process.

Job Responsibilities

• Translates needs of clients related to complex financial products and able to design process for new and innovative products collaborating across the organization to contribute, evaluate and prepare business case.
• Serve as subject matter expert for critical processes and systems including pricing, capital, CRM, underwriting and proprietary processes and systems used by relationship management teams.
• Create a customer driven process for delivering products that also ensures full compliance with regulatory requirements.
• Responsible for executing new ideas and creating a sustainable model to ensure new products are adding value.
• Accountable for the design and effectiveness of the lending processes resulting in decrease turnaround time, an improved customer experience, enhanced controls and increased employee satisfaction.
• Builds strong relationships with Customer Relationship Teams and Business Risk functions, working collaboratively to solve complex problems identified through the course of day-to-day business, operational risk findings and audit results.
• Responsible for providing the business ownership of key relationship management systems including prioritizing functionality requests and ensuring technology roadmaps meet the needs of the business.
• Proactively works to identify training needs and partners with Learning & Development teams to provide content and expertise to strengthen training programs.
• Works closely with Change Management teams to imbed process and domain change within business units.
• Takes inventory of process to ensure compliance with regulation and policy ensuring process and procedure documentation is up to date and accurately reflects the realities across the business function.
• Is accessible to end users for key process support to assist with execution of process to ensure the highest level of client service.

Your Promise to Us:

To be considered for the VP - Rural Process Manager (Relationship/Portfolio Manager) role, you must have:

• Bachelor's Degree
• 10+ years of related experience
• Knowledge of financial products and concepts
• Knowledge of financial business operations and reporting
• Knowledge of financial technology applications
• Knowledge of agricultural fundamentals
• Knowledge of customer and personal service
• Service orientation skills
• Microsoft Office suite software proficiency
• Skilled in critical thinking and ability to solve complex problems.
• Skilled in written, and oral communications & comprehension
• Skilled in time management
• Comfortable working as both a member and leader of a team
• Ability to travel regionally, up to 15%
• Project Management/Change Management Experience

Our Commitment to you – cultivating your way beyond pay:

Rabobank embraces diversity and welcomes employees and applicants of all backgrounds. Our goal is to always create an environment that is inclusive, drawing upon the strengths of the diversity of our workforce to exceed the expectation so four clients and customers.

We view your well-being as much more than a paycheck. We continually evaluate and evolve our benefit offerings to be comprehensive, competitive and to give you the options and the flexibility you need. We focus our employee benefits on three main components:

• Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs.
• Financial Well-Being provides for your Retirement + Savings + Security. We love seeing your retirement plan balance grow just as much as you do! That’s why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions.
• Emotional Well-Being ensures your Work + Life balance. We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.)

Our Organization:

As a financial services provider for leading U.S. farmers and ranchers, Rabo AgriFinance adds value through industry expertise, client-focused solutions, and long-term business relationships. Rabo AgriFinance offers a comprehensive portfolio of services to prepare producers to take advantage of market opportunities and mitigate risk. Our suite of services includes loans, lines of credit, insurance, input financing, equipment leasing and risk management products. Rabo AgriFinance is a subsidiary of Rabobank, one of the world’s largest and most secure banks, and the premier lender in the food and global agriculture industry.  See, https://www.raboag.com/.

Salary Expectations:

Target Hiring Range: $115,000.00 - $140,000.00

This position is subject to the terms of [RAF/Rabobank/RDS]’s compensation plans and policies. It is anticipated that the position will pay within the target hiring range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, all full-time regular positions include all other benefits provided to [RAF/Rabobank/RDS] employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

Rabo provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabo also prohibits harassment of any individuals on any of the bases listed above.

At Rabobank, we strive to grow a better world together. In order to achieve that, we have to have the right people in the right jobs. Are you ready to join our team?

This job posting has no fixed application deadline.  We will accept resumes until a qualified applicant pool is identified.

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